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Privacy Policy

Effective Date: 17 May 2026

Welcome to Flats24.com. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how Flats24.com collects, uses, stores, and protects information when you use our website and services.

Flats24.com is an online real estate marketplace that allows users to buy, sell, and rent residential and commercial properties in Delhi and other locations in India.


1. Information We Collect

We may collect the following information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Password (encrypted)
  • Profile photo
  • Company or agency information

Property Listing Information

  • Property title and description
  • Location and address
  • Price and property details
  • Images and videos
  • Contact information

Technical Information

  • IP address
  • Browser type
  • Device information
  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Create and manage user accounts
  • Publish and manage property listings
  • Connect buyers, sellers, landlords, and tenants
  • Send account-related notifications
  • Improve our website and services
  • Prevent fraud and unauthorized activities
  • Comply with legal obligations

3. Property Listings and User Content

Users are responsible for ensuring that all property information submitted to Flats24.com is accurate and lawful.

Flats24.com reserves the right to review, edit, reject, or remove any listing that violates our policies or applicable laws.


4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep users logged in
  • Remember preferences
  • Analyze website traffic
  • Improve performance and functionality

Users may disable cookies through their browser settings, although some features may not function properly.


5. Sharing of Information

We do not sell your personal information.

We may share information with:

  • Service providers and hosting partners
  • Payment gateways
  • Analytics providers
  • Government authorities when legally required

6. Google and Social Login

If you sign in using Google or other social platforms, we may receive your name, email address, and profile information as permitted by the provider.

This information is used solely to create and manage your account.


7. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no online system can guarantee complete security.


8. User Rights

You may:

  • Access your personal information
  • Update or correct your details
  • Delete your account
  • Request removal of your listings
  • Contact us regarding privacy concerns

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.


10. Children’s Privacy

Flats24.com is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.


11. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.


12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Flats24.com
New Delhi, Delhi, India
Email: contact@flats24.com
Website: https://flats24.com